Guide · India
Online Ordering System for Restaurants in India: Setup Guide 2025
A proper online ordering system for your Indiarestaurant means customers can order directly from your own website — not a marketplace that takes 20–35% per order. Here's how to set one up, step by step.
Why restaurants in India need their own ordering system
Listing on Zomato, Swiggy, or Dunzogives you visibility, but at a steep price: 20–35% commission per order, customer data that belongs to the platform, and zero brand differentiation — you're one of hundreds of listings.
Your own online ordering system changes everything. Customers order on your website. The money goes directly to you. The customer data is yours. And you control the experience from first impression to delivery.
The real cost: marketplace vs your own ordering system
Example: 100 orders/month, avg order = ₹400
On Zomato/Swiggy (25% commission)
You lose: ₹400 × 100 × 25% = ₹10,000/mo
-₹10,000
On Zapify (0% commission)
You pay: flat ₹499/month subscription only
₹499/mo
What a good online ordering system includes
- Your own branded ordering website (not a marketplace listing)
- Menu with categories, photos, prices, and descriptions
- Delivery zones, pickup, and store hours
- Cash on delivery + online payment
- Real-time order notifications for your kitchen/staff
- Order management dashboard (accept, reject, track status)
- Offline and walk-in order entry
- Customer order history
- Google Search visibility for your restaurant
Zapify includes all of the above in the Basic plan at ₹499/month — no feature upsells.
How to set up your restaurant's online ordering system
- 1
Sign up for Zapify
Free 7-day trial — no card required. Create your account in 30 seconds.
- 2
Add your restaurant details
Enter your restaurant name, logo, cuisine type, and location. Zapify can pull details from your Google Business listing automatically.
- 3
Build your menu
Create categories (Starters, Mains, Desserts, Drinks), add item photos, set prices, and mark unavailable items as sold out with one click.
- 4
Set up delivery zones
Define your delivery radius or specific delivery zones, set delivery fees, and configure store hours and pickup options.
- 5
Configure payments
Enable cash on delivery, online payment, or both. Customers choose at checkout.
- 6
Choose your URL
Launch on a free Zapify subdomain instantly, or connect your own domain for a professional branded URL.
- 7
Share with customers
Share your ordering link on WhatsApp, Instagram, print your QR code on packaging — customers order directly from you.
Zapify vs marketplace apps for India restaurants
| Factor | Zomato/Swiggy | Zapify |
|---|---|---|
| Commission per order | 20–35% | 0% |
| Customer data | Platform's | Yours |
| Brand control | Limited | Full |
| Own website URL | ❌ | ✅ |
| QR code ordering | ❌ | ✅ |
| Works offline (walk-in) | ❌ | ✅ |
| Monthly cost | Commission-based | ₹499/mo flat |
Set up your restaurant's ordering system free
7-day free trial — no card. Your own ordering website live in minutes, 0% commission on every order.
Start free trial